Business Case Analysis
Evaluating computer vision opportunities and calculating ROI
Objectives
By the end of this practical work, you will be able to:
- Apply the opportunity assessment framework to evaluate CV use cases
- Calculate ROI for a computer vision project
- Identify and quantify costs and benefits
- Make a data-driven recommendation on project viability
- Present findings in a structured business case format
Prerequisites
- Understanding of CV applications from Session 2
- Basic spreadsheet skills (Excel, Google Sheets)
- Familiarity with business metrics and financial concepts
Scenario
You are a consultant for RetailMax, a mid-sized retail chain with 50 stores. The operations director has asked you to evaluate implementing a computer vision system for automated inventory counting. Currently, staff manually count inventory weekly, which is time-consuming and error-prone.
| Current Situation | Details |
|---|---|
| Stores | 50 locations |
| Weekly inventory count | 4 hours per store |
| Staff hourly rate | $18/hour |
| Current accuracy | ~92% (manual errors) |
| Shrinkage (theft + errors) | 2.5% of inventory value |
| Annual inventory value | $50M across all stores |
Instructions
Step 1: Apply the Opportunity Assessment Framework
Answer each question in the framework to determine if this is a good CV candidate:
| Question | Your Answer | Justification |
|---|---|---|
| Is the task visually based? | [Yes/No] | [Your reasoning] |
| Can a human do it by looking? | [Yes/No] | [Your reasoning] |
| Is it repetitive and high-volume? | [Yes/No] | [Your reasoning] |
| Are there clear success criteria? | [Yes/No] | [Your reasoning] |
Step 2: Calculate Current Costs
Quantify the existing manual process costs:
Weekly labor hours = [stores] × [hours per store]
Weekly labor hours = ___ × ___ = ___ hours
Annual labor hours = Weekly hours × 52
Annual labor hours = ___ × 52 = ___ hours
Annual labor cost = Annual hours × hourly rate
Annual labor cost = ___ × $18 = $_______
Annual shrinkage cost = Inventory value × shrinkage rate
Annual shrinkage cost = $50,000,000 × 0.025 = $_______
Step 3: Estimate CV Solution Costs
Use these vendor estimates to calculate implementation costs:
| Cost Category | Estimate |
|---|---|
| Camera hardware (per store) | $2,500 |
| Edge computing device (per store) | $1,200 |
| Installation (per store) | $800 |
| Software license (annual, all stores) | $60,000 |
| Integration & training (one-time) | $40,000 |
| Maintenance (annual) | $25,000 |
Hardware per store = Camera + Edge device + Installation
Hardware per store = $_____ + $_____ + $_____ = $_____
Total hardware (50 stores) = $_____ × 50 = $_______
Year 1 total cost = Hardware + Software + Integration + Maintenance
Year 1 total cost = $_______ + $_______ + $_______ + $_______ = $_______
Annual ongoing cost (Year 2+) = Software + Maintenance
Annual ongoing cost = $_______ + $_______ = $_______
Step 4: Estimate Benefits
The CV system is expected to achieve:
- Reduce counting time by 85% (from 4 hours to 36 minutes)
- Improve accuracy to 98%
- Reduce shrinkage by 30% through better detection
Labor savings calculation:
New weekly hours per store = 4 hours × (1 - 0.85) = ___ hours
Total weekly hours saved = (4 - ___) × 50 stores = ___ hours
Annual labor savings = ___ hours × 52 × $18 = $_______
Shrinkage reduction calculation:
Current shrinkage = $1,250,000
Reduction = $1,250,000 × 0.30 = $_______
Total annual benefit = Labor savings + Shrinkage reduction
Total annual benefit = $_______ + $_______ = $_______
Step 5: Calculate ROI
Compute the return on investment over 3 years:
Year 1:
Costs: $_______
Benefits: $_______
Net: $_______
Year 2:
Costs: $_______
Benefits: $_______
Net: $_______
Year 3:
Costs: $_______
Benefits: $_______
Net: $_______
3-Year Total:
Total Costs: $_______
Total Benefits: $_______
Net Benefit: $_______
ROI = (Total Benefits - Total Costs) / Total Costs × 100
ROI = ($_______ - $_______) / $_______ × 100 = ____%
Payback Period:
Year 1 Net = $_______
Cumulative after Year 1 = $_______
Cumulative after Year 2 = $_______
Payback occurs in Year ___
Step 6: Risk Assessment
Identify potential risks and mitigation strategies:
| Risk | Impact (H/M/L) | Probability (H/M/L) | Mitigation |
|---|---|---|---|
| Lower than expected accuracy | [H/M/L] | [H/M/L] | [Your strategy] |
| Staff resistance to change | [H/M/L] | [H/M/L] | [Your strategy] |
| Technical integration issues | [H/M/L] | [H/M/L] | [Your strategy] |
| [Add your own risk] | [H/M/L] | [H/M/L] | [Your strategy] |
Step 7: Prepare Your Recommendation
Write a one-page executive summary with the following structure:
- Recommendation: Go / No-Go / Pilot first (with reasoning)
- Financial Summary: Key numbers (investment, ROI, payback)
- Key Benefits: Top 3 quantified benefits
- Key Risks: Top 2 risks and mitigations
- Next Steps: Recommended actions if approved
Expected Output
After completing this practical work, you should have:
- Completed opportunity assessment framework
- Detailed cost and benefit calculations
- 3-year ROI analysis with payback period
- Risk assessment matrix
- One-page executive summary with recommendation
Deliverables
- Completed worksheet with all calculations (spreadsheet or document)
- One-page executive summary (PDF or document)
- Optional: 3-5 slide presentation of your recommendation
Bonus Challenges
- Challenge 1: Create a sensitivity analysis - how does ROI change if accuracy is only 95% instead of 98%?
- Challenge 2: Propose a phased rollout plan (pilot with 5 stores first) and recalculate the financials
- Challenge 3: Research real CV inventory management solutions and compare their pricing to these estimates
- Challenge 4: Identify 2 additional benefits not mentioned (e.g., real-time stock alerts) and estimate their value